In order to provide high quality care to our patients, Eleanor Clinic is a private billing clinic.
Our consultation fees are reviewed annually and are determined to be fair and reasonable. Increases are generally in-line with CPI and based on guidance from the Australian Medical Association and the Royal Australian College of General Practitioners
Medicare Rebates are refunded as soon as possible to those who hold a Medicare Card. Medicare Rebates are subject to change.
From 3rd of June 2024, card details will be required to book telehealth consults. Payment will be debited from your card within 15 minutes of your consultation, and your Medicare rebate will be processed.
If you have any queries regarding this, please reach out to our friendly reception team on 03 9318 4666.
When you book your appointment with us online our booking system will display an estimated out pocket cost at the time of booking. Please note that the final billed amount on the day of your consultation may differ, should your health-care needs require a longer appointment or additional procedures.
If you’re booking your appointment with our front desk please enquire with our helpful staff for your likely out of pocket costs.
Any fees on this page are an indication only and may not be up to date. Please speak to our friendly reception staff to obtain the most up to date information.
Note: Cancellation or ‘no show’ fees apply if less than 4 hours notice is provided. We always have patients who we need to fit in.
From Monday 8th of July 2024, the fee for transfers of patient files and medical histories will be changing. Electronic transfers will be billed at $30 and paper or USB transfers will be billed at $40. We are able to send a brief summary free of charge. Please note that it can take up to 30 days from payment for your file to be transferred.
Fees for all appointments and services are payable on the day. From Monday 8th of July 2024, we will no longer claim the Medicare rebate on your behalf for any payments made after the day of service. If you pay after the date of service and require a receipt to claim the rebate for your consultation or service, we are more than happy to provide this for you.
Please click below to see more about how to claim your Medicare rebate:
Medicare rebate
From 01/08/2024, card surcharge fees may apply. A card processing fee will be added at the time of payment.
If you have any queries or concerns about this, please feel free to contact our friendly reception team on 03 9318 4666 and ask to speak to the Practice Manager