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All our doctors at Eleanor Clinic are specialist GPs with the Royal Australian College of General Practitioners. They also have additional training in specialty fields valued by the community, including:

  • Shared care (pregnancy care)
  • Paediatrics
  • Low carb nutritional medicine
  • Diabetes and chronic disease management
  • Sexual Health and Contraception
    • including Implanon and Mirena insertion
  • PrEP, Hiv prevention
  • Mental health
  • Travel health (Oh yes, we will be able to travel again some day! ?)

Maribyrnong Council Relief and Recovery Response Teams

We’ve updated our Covid-19 resource page but this resource is important enough to warrant a separate quick post.

Maribyrnong council has set up relief and recovery response teams that are available to support the community during the COVID-19 pandemic. These teams can provide information and advice about services that are available to those affected by COVID-19, including financial resources, food resources, and health resources. They can also coordinate service responses for individuals and families including emergency food hampers, and can assist with general and specialised service referrals. If you, your family or someone you know has been impacted by COVID-19 and is in need of support, please call our dedicated number on 9688 0434 from 9am-5pm, Monday to Friday.


Eleanor Clinic Telehealth fee update

These are challenging times for all of us.

Let’s take a moment to see how the changes in current clinical practice (away from in person medicine) has affected clinical care at Eleanor Clinic.

We created Eleanor Clinic with one overriding principle in mind: To provide excellent health care within our own community, here in Melbourne’s West. We have been overjoyed and humbled by how much you all appreciated to have back a clinic that truly looks after you. Your clinic.

As you know, Eleanor Clinic has always charged a private fee for consultations. We’ve talked about the reason for this previously: it simply is financially impossible for us to provide appropriate health care solely from Medicare reimbursements. The only way we could do that were if we limited our consultations to 6 minute visits. We don’t want that. This is not what we came here for, and by any likelihood: this is not what you come to Eleanor Clinic for either.

So if we don’t want consultations that seem to be over before they ever started and leave you feeling like you haven’t been heard or valued at all we need to find a way forward to ensure the clinic does not have to close while being conscious of the fact that these are hard times not only for the clinic, but even more so for all of us.

We have introduced a reduced fee of $35 for Telehealth consults up to 15 minutes duration, and $49 for Telehealth consults up to 30 minutes.

In addition, we will bulk bill Telehealth appointments for patients with a health care or pension card, as well as children under the age of 16 years, in keeping with Medicare stipulations.

If you have recently lost your job and are in financial hardship, please let us know – we would rather like to help you out. Please keep in mind that privately run small clinics like Eleanor Clinic are well and truly struggling to make ends meet. You might have seen the recent article in The Guardian detailing the immense financial pressures small medical centres have come under.

A few large, corporate clinics have been marketing Telehealth very actively to patients. You should weigh up what is important to you in your health care and they way you would like to be looked after. As always in life, if you want your local clinic or store to get through this hard time, then support them! We all are determined to get Eleanor Clinic through the Covid 19 pandemic and to support our local community to get through this difficult time.

We are very much heartened by the support we have received from all our patients.

Eleanor Clinic was created with lots of love and a vision to provide high quality medical care in an area of Melbourne that has traditionally not always received the level of support and appreciation it deserves. Making a financial profit was never what we were after. But we need to be able to pay our front desk staff, pay our nurses and cover the high cost of running a medical centre that values human interaction most highly while never skimping on medical accuracy and safety. Your private fees will help us in keeping Eleanor Clinic open and continue to look after the community that inspired us to make this all happen in the first place. And for this we say thank you!

Update on flu vaccinations

We have secured a good amount of funded flu vaccinations for special risk groups. This includes:

  • people with chronic health conditions like diabetes, asthma, cancer and immune-compromising conditions
  • children aged 6 month to less than five years
  • people aged 65 and over

If you don’t belong to any of the above groups you should still get vaccinated – but the government unfortunately won’t cover you for the cost. The private flu vaccination is currently on order and we will update you once we receive the delivery. The available stock has been acquired by hospitals and the price has gone up. We will prioritise existing patients with the first batches we receive. We are very sorry for any inconvenience and disappointment.

All vaccinations will be given in the safety of your own car or in our cozy outdoor vaccination centre in our front garden where we employ very strict physical distancing rules. We have a doctor and nurse in attendance during vaccination clinics and will monitor you for 15 minutes after your vaccination.

Please remind your kids that we are all in “dress ups”. For everyone’s safety all of Eleanor Clinic’s staff are wearing masks and gowns. We adhere to meticulous hygiene protocols, including sanitising our between patients. Your children are very welcome to come in dress up – for instance as their favourite super hero! We would also love to get lots of drawings with rainbows or teddy bear pictures. We will laminate them (following sterile precautions) and are hoping to have our windows and garden fence decorated with your colour pictures very soon.

See you soon at Eleanor Clinic.